The other day Allen F. Hainge wrote

In a typical real estate market, 10% of the agents do 90% of the business. Your market is probably the sames. Why is this the norm?

He then lists several reasons why. Here’s the list, but you really should go read the article to get the facts and opinions.

10% of the agents have an effective, consumer-oriented Web site.
10% of the agents use email effectively.
10% of the agents use technology to make money, save time and save money
10% of the agents utilize the power of a digital camera.