Archive for ‘Administration’

How to Solve Your Toughest Problems

Got a problem?   Every business does.  Sooner or later you’re going to run into a problem that you can’t solve.  One of those bang your head on the wall things that keep you awake at night trying to come up with the solution.  Well here’s some great advice to help you solve it.

Would You Like to be More Productive? Here’s One Way

Now that what will be known as “The Great Hosting Disaster” is over, things should return to normal around here.  Someday I’ll write about the disaster but for now I wanted to point you to what is turning out to be another great series of posts by Matt Perman over at What’s Best Next.  If you aren’t familiar with Matt, he writes “on integrating the big picture with everyday decisions so that we can do things better in life, work, business, and society.”

So what happens when you post a video on YouTube called United Breaks Guitars

On Tuesday, I posted an article called United Breaks Guitars or A Quick Lesson in Bad Customer Service. At that time the video had been viewed 131,526 times.  A Google search of United Breaks Guitars resulted in 4,900 pages.  So what’s happened between then and now?