Using Social Media to LISTEN to Your Customers

Are you using social media to listen to your customers? Do you know how to? In this video interview with Dr. Ralph Wilson of Web Marketing Today social media marketing specialist Dave Evans explains how businesses can use social media to listen to the voice of the customer and respond by improving their products and services.

How to Use Free Keyword Tools

In this video interview search marketing expert Christine Churchill explains the value of both free and fee-based keyword tools. These tools help you find the search terms that are actually being used by people to find things on the web so you can optimize your online marketing.

A Summer Vacation Thought: Is There A Hacker At Your Hotel?

The sun is shining, Spring is in the air and thoughts are turning to summer vacations. Here’s something to think about before you fire up your laptop at the hotel. The most popular destination for hackers is hotel networks. Mark Small reported today: